Managed IT
Services
IT Outsourcing
Less downtime
We monitor your entire IT infrastructure 24/7 and fix issues before they can cause you problems
Massive cost savings
Our flat monthly pricing lets you enjoy all the IT services you’ll need, budget more efficiently, and save big on hiring costs
Fewer disruptions
We provide most of our services remotely or overnight to minimize disruptions to your daily operations
Peace of mind
It’s easy to focus on growth when you know our responsive and reliable IT experts have you covered at all times
Customizable
Whether you need a complete bundle of managed IT services or extra support for your in-house IT teams, we’ve got you covered.
Responsive
We know IT problems can’t wait, so we are always on standby to resolve any of your questions or issues fast and effectively.
Professional
Working with our certified, skilled, and courteous IT experts is always efficient and pleasant.
Cost-effective
Our goal is to help you improve your bottom line, so we make sure our services offer measurable results and great value for money.
What is IT Outsourcing?
Outsourcing your IT saves time and money. VTech Support is a trusted technology service provider. We manage and maintain all aspects of your business IT for a fixed monthly fee.
We make sure your business operates without disruptions, distractions, or downtime.
Vendor Management
More resources for growth
Instead of spending hours on vendor research and price comparisons, your teams can focus on growth-generating tasks
Massive cost savings
We’ll source trustworthy vendors to save you from unnecessary reworks and negotiate the best prices for your business
Zero headaches
By letting VTech Support handle your vendor management, you can stay free of headache-inducing comparison, negotiation, and documentation processes
Peace of mind
We’ll be with you every step of the way, starting from requirement discussion through to budget planning, product speculation, and complete installation
Fast
We use our expertise and business partnerships with leading vendors to secure the right products for you in no time.
Reliable
The VTech Support teams will work closely with you from start to finish, remaining on standby for any questions and ensuring satisfactory results.
Simple
Working with our skilled and friendly experts is not only efficient, it’s also pleasant and hassle-free.
Strategic
We don’t only handle the legwork — we also help you invest in the right products that will deliver maximum ROI for years to come.
What does IT Vendor Management cover?
IT Vendor Management involves handling the whole process of finding and managing technology suppliers. This includes discussing your needs, comparing vendors on price, delivery, and product quality, negotiating contracts, and overseeing installations. Your vendor manager can help you source anything from laptops for remote workers to office printers.
Business Continuity & Disaster Recovery
Minimize your downtime
With efficient data backup solutions and a step-by-step plan in place, you can skip the chaos and get back to work fast
Keep your compliance and client’s trust intact
VTech Support makes sure you don’t lose hard-earned good reputation and money to expensive noncompliance fines
Ensure your team knows the drill
Our clear-cut business continuity plan tells each of your employees exactly what to do to minimize damage and hasten your recovery
Gain peace of mind
Work in confidence knowing your business will survive any cyber or natural disaster
Clear-Cut
We know that convoluted plans don’t work during a crisis, so our business continuity plan is always clear, concise, and practical.
Reliable
Your data and system settings will be automatically backed up and easily retrievable, thanks to our secure, geo-redundant data centers.
Strategic
We take a deep look at your risks, routines, and maximum tolerable downtime before devising an effective recovery plan.
Professional
With years of experience helping clients across all industries prepare against disasters, your business is in good hands.
What does it mean to disaster-proof my business?
Disaster-proofing your business means protecting it from threats like fires, cyberattacks, or human error that could wipe out your data. Without a solid disaster recovery plan, your operations could stop, leading to frustrated clients and financial loss. By preparing, you can avoid severe consequences such as heavy fines or even closing your business.
What makes a reliable business continuity plan?
A reliable business continuity plan is clear, practical, and tailored to your company's services, risks, and acceptable downtime. Each step should be easy for all employees to understand and follow.
Cloud Services
Adaptable
Grow your capabilities and applications in line with your business
Tailor-made
We’ll implement solutions to suit your company perfectly
Cost-effective
By migrating to the cloud, you’ll have access to efficient technology that improves your bottom line
Scalability – No Limits
Unlike traditional PBX systems you do not need additional hardware to increase services. Simply contact VTech Support and we will enable the feature you desire.
Innovative
VTech Support implements cutting-edge cloud solutions from industry-leading companies so you get access to the best that the cloud has to offer.
Support
At VTech Support, we provide real-time support — which means no waiting! We are available 24/7 to support your IT needs.
Flexible
We’ll set up cloud solutions that you can access from any internet-enabled device to work remotely from anywhere without missing a beat.
Fast
Our speedy migration process is a fast and stress-free transition that will get your systems on the cloud as soon as possible.
What are Cloud Services?
Cloud services let you collaborate over the internet or your office network, making business more efficient. Cloud computing solutions allow you and your team to share, edit, and manage documents, improve communication, boost marketing, and streamline daily tasks.
Virtualization
Improve application performance
Using rapid provisioning and dynamic load balancing, all of your apps will respond much faster
Quickly become fully functional after a disaster
Be prepared for any disaster with simplified data recovery solutions
Increase utilization
Get the most value from your existing IT infrastructure by consolidating your servers
Go green
Lower your electricity bill with fewer servers while improving your overall performance
Efficient
We’ll ensure that you get the best performance from your existing IT infrastructure.
Support
At VTech Support, we provide real-time support. We are available 24/7 to support your IT needs with no waiting.
Professional
You will work with a certified technician who is polite, courteous, and professional. Our experienced and certified technicians work quickly and effectively so you get the most out of your servers.
Fast
Our virtualization process is a fast and stress-free process that improves your office IT immediately.
What is Virtualization?
Virtualization reduces the need for extra hardware by allowing computing, storage, and networking to run more efficiently on fewer physical devices. It’s easy to set up and use, so your team will not notice any difference in how they use their computers. Once in place, administrators can manage resources across the business, allowing IT managers to respond quickly to change and make better use of your technology investments.
Office 365
Office Professional Plus
Collaborate and work on the go with familiar software solutions
Exchange Online
Move to cloud computing solutions for a user-friendly and feature-rich email experience
SharePoint Online
Enhance business collaboration for greater efficiency and productivity
Lync Online
Stay connected to your business with easy-to-use, reliable communications solutions
Outlook
Word
Excel
PowerPoint
Publisher
Access
Team
Exchange
OneDrive
SharePoint
Reliable
VTech Support implements Microsoft’s industry-leading Hosted Exchange solutions, complete with financially backed guarantees
Support
At VTech Support, we provide real-time support. We are available 24/7 to support your IT needs with no waiting.
Flexible
We’ll set up Microsoft 365 so you can access it from any internet-enabled device and work remotely from anywhere without missing a beat.
Fast
Our speedy migration process is a fast and stress-free transition that will get your systems on the cloud as soon as possible.
What is Microsoft 365?
In today’s fast-paced and global business environment, staying connected to your staff, colleagues, and partners is more important than ever. Microsoft 365 is a comprehensive productivity suite that combines legacy Microsoft products with the power of cloud computing to give you the best of both worlds.
Hosted Exchange
Seamless integration
Hosted Exchange is interoperable with PC, Mac, BlackBerry, Android, Windows Phone, iPhone, Nokia, and all major Web browsers
Disaster Recovery
We use third-party, certified, geo-redundant data centers that continuously replicate your data
Reliable performance and support
Our financially backed service guarantees 99% uptime, as well as 24/7 support via telephone, the web, or email
Robust management tools and features
You get 25 GB mailboxes that can send attachments as large as 25 MB and reliable, industry-leading antivirus and anti-spam solutions to carry out important management activities like controlling distribution lists, user permissions, and security policies
Reliable
VTech Support implements Microsoft’s industry-leading Hosted Exchange solutions, complete with financially backed guarantees
Support
At VTech Support, we provide real-time support — which means no waiting! We are available 24/7 to support your IT needs.
Flexible
Our hosted exchange services give you the power to manage your IT efficiently.
Fast
Our speedy migration process is a fast and stress-free transition that saves you both time and money.
What are Cloud Services?
Cloud services let you collaborate over the internet or your office network, making business more efficient. Cloud computing solutions allow you and your team to share, edit, and manage documents, improve communication, boost marketing, and streamline daily tasks.
24/7 Help Desk Support
At VTech Support we have a team of friendly, professional technicians who break down technology to a level you can understand. We talk to you, not above you. Call our 24/7 Hep Desk today.
Infrastructure Management
Infrastructure management involves overseeing and maintaining the essential systems, hardware, software, and networks that support a company's IT operations. This includes ensuring everything runs smoothly, efficiently, and securely to support business functions and growth.